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Data protection



1. Basics
This privacy policy applies to all persons who use the services of the company Gasthof Ölberg, Quirin Ilmer, hereinafter referred to as Gasthof.

 We are informing you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.

The person responsible for data processing is Mr. Quirin ILMER sen., Info (at) oelberg.eu, Tel .: + 43 / (0) 512/286125.

Our data protection coordinator is Mr. Quirin ILMER jun., Info (at) oelberg.eu, Tel .: + 43 / (0) 660/5696842.

By using our services and giving consent in the sense of this declaration, you confirm that you have reached the age of 14 and are able to give your consent, or that you have already given your legal guardian or your guardian.

2. Information according to Art 13 GDPR
Your personal data, in particular

- Your master data (name, first name, address, email address, telephone and fax number, date of birth, customer number) as well as language and license plate number,

- the data in travel documents (passport number, passport data, date of birth, issuing authority, term, nationality) and ID cards (identity card, driver's license, etc. including issuing authority and term),

- the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,

- the length of stay you requested as well as the destinations, hotels, contact persons, conditions, special services, frequent flyer number, personal preferences that you inform us about and related to the stay

- special categories of data such as health data as well as data on special needs and on marriage / partnership, are required for our services. This also includes bookings of trips, tour guides, gastronomy, rental vehicles, transfers, registry processing, insurance, events, tours, accreditations, vouchers including customer systems, billing and their verification (B2B, B2C, FIT), ticket bookings

This data is therefore saved, processed by us for these purposes and, if necessary, passed on to third parties with whom we work to provide the most effective and best possible service for our customers - service providers in third countries can also act as processors, software and agency service providers belong -, transmitted.

We do not use profiling and automated decisions.

The legal bases for these data processing processes are

- the fulfillment of our pre-contractual and contractual obligations to you,

- Consents obtained from you,

- legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and

- our legitimate interests (e.g. improving our customer service, including in the area of ​​direct mail or safeguarding our own legal interests).

The duration of the storage is based on the duration of our business relationship, the consent you have given, and also on the statutory retention requirements and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer requests that have already been sent to us so well that we can continuously and permanently satisfy you.

3. Our website
When you visit our website, your access data is automatically collected and saved. This access data can in particular include the page called up, the files viewed, the date and time of the call, the IP address of the user, data from the calling computer, in particular the browser and the operating system, as well as the amount of data and the notification of the successful call. We use this access data for internal statistical purposes to ensure the security of our offer and to optimize the offer. If an illegal act is suspected, the access data will be evaluated to secure evidence.

By entering your personal data in one of our contact forms, you consent to the transmission, storage and processing by us for the duration of this specific request. This applies in particular to your inquiries via the contact form and emails that you send us. We need this data to process your request and in these cases also save your IP address for the purpose of preserving evidence. The storage takes place as long as this is necessary for the support of any additional or subsequent questions asked by you or us.

The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and Section 96 TKG.

4. Transfer to third parties / obligations of contract processors
We may collect your personal data  to processors as well as third parties who have to be called in to provide the services you have requested, all of whom have committed themselves to complying with the applicable data protection standards, transmitted. If compliance with European data protection standards is not possible - for example because standard contractual clauses, adequacy decisions or certifications are not guaranteed in a specific case - we will inform you in good time and also obtain the necessary consent from you. For further information please contact us at info (at) oelberg.eu.

5. Cookies and tracking services
We use cookies, which are small text elements that are used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to accelerating loading processes and making our offers more convenient for you to use. Your information, which is recognized and saved by cookies, is used to recognize you, but also to analyze your user behavior. They are stored on the server of the respective provider who, as a processor, has committed to complying with the applicable data protection standards.

After you have visited our website, cookies remain stored on your device, unless you refuse this from the outset or you do not actively delete cookies. The active deactivation of cookies can impair the functionality of our website for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.

You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being forwarded to Google and the processing of this data by Google by using the browser available on the google.com website. Download and install the plugin. However, the plug-in is only available for certain browser programs.

We also use third party content on our website to make our website as informative and convenient as possible for you. These include, for example, Google Maps, RSS feeds or Youtube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third party provider. In this regard, we refer to the data protection declarations of the respective providers.

6. Contact
You can request information about your personal data that is stored by us at any time free of charge. As a person concerned, you also have the right to revoke, information, deletion, correction, restriction and transfer of your personal data, provided that there is no statutory retention obligation on our part.

Consequences of revocation DELETION of personal data

For more information on your rights as a data subject, please contact us at info (at) oelberg.eu or on the telephone number: + 43 / (0) 512/286125 We're here to help. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is responsible as the supervisory authority for complaints.

7. Other
We have implemented organizational and technical protective measures, which we continuously evaluate and adjust if necessary, in order to protect your personal data stored and processed by us.

We reserve the right to change this data protection declaration at any time and adapt it to new developments. The new version applies from the time it is made available on our website. The current version of the data protection declaration is always available on the website at https://www.oelberg.eu/hotel/ cookie-_und_datenschutz / index.html available, our imprint at https://www.oelberg.eu/hotel/impressum/Impressum.htm